ccsd | The Bullock Agency | Cache Valley

WHY DO I NEED SUPPLEMENTAL INSURANCE?

MAKING THE DIFFERENCE DURING A DIFFICULT TIME

Have health insurance? Great! But how will you pay Copays? Deductibles? Mortgage or rent? Supplemental insurance makes sure you get paid so you can pay your bills.

Reynolds Family Bullock Agency Testimonial

The Reynolds family tells their story about battling cancer with their son and how The Bullock Agency was able to help them.

Frequently Asked Questions

If I want to see my AFLAC coverage, how do I find it?

Register/Log in to www.aflac.com. If you need assistance call 1-800-992-3522. If you need a policy number, call the Bullock Agency 435-753-4416

Why can’t I see all my policies on www.aflac.com?

Aflac has two departments. Aflac Traditional and Aflac Group. Aflac Traditional policies are available at www.aflac.com. Aflac Group information can be obtained by calling us or Aflac Group Customer Service 800-433-3036.

How do I find out if my policy is Aflac Traditional or Aflac Group?

Aflac Traditional policy numbers include 8 characters of numbers and letters. Aflac Group policies numbers include 10 numbers beginning with 6639.

How do I file a wellness claim?

Aflac Traditional: Log in to www.aflac.com and follow prompts

Or fax Wellness Claim form to 1-877-442-3522 (No supporting documents needed)

Aflac Group: Fax Wellness Claim form to 1-866-849-2970 (No supporting documents needed)

Colonial Life: Go to www.coloniallife.com ➔ ‘Claim and Service Forms’ ➔ ‘File An Online Claim’ ➔ Answer prompts ***BE SURE TO UPLOAD MEDICAL RECORDS OF THE OFFICE VISIT*** or Fax Wellness Claim form with medical records to 1-800-880-9325.

I’ve had my baby, what do I need and how do I file a Hospitalization claim?

Here is a list of documents you will need for a hospital stay:

-Admission paperwork including medical records of the doctor’s notes stating the injury, diagnosis, treatment, admit/discharge dates and times

-Itemized bill including the medical codes for the procedures provided

-UB04 form if admitted to the ICU or Surgery performed

In the claim form, you will not need to have the physician fill out the physician statement because you have the medical records. You also do not need to fill out the authorization portion of the form which would allow the supplemental company access to your medical records.

What do I need for an Accident claim?

You must be seen within 72 hours of the accident. You will need medical records including the doctor’s notes stating the injury, diagnosis and treatment. If any stitches, surgery, crutches, etc. are needed you will also need an itemized bill with medical codes.